When you need commercial water softener repair, it’s critical that you get help from an experienced professional who knows how to troubleshoot your specific system.
A malfunctioning water softener can be a huge headache for a business – especially if your business depends on a constant supply of water, such as in a restaurant, car wash, hotel or laundromat. But the problem will only worsen if you use somebody who’s unfamiliar with the manufacturer of your system, or unqualified to make repairs.
Keep in mind that every control valve is different. SoftPro, Fleck, Culligan, Clack – you name it, they all use different programming functionality and have different features. Even two different models from the same brand can sometimes be wildly different.
In this post, we look at some of the best options for commercial water softener repair, so you can get the job done RIGHT, the first time.
Important: BEFORE you pay for commercial water softener repair…
Before spending a penny on commercial water softener repair, consider whether it may be more cost effective to replace your failing systems with a more dependable one.
Making repairs can sometimes cost almost as much as installing a new system. For example, if a contractor charges you for a few hundred dollars in labor, and marks up the replacement parts by a few hundred dollars, then you’re already spending 30% to 50% of the cost of buying a new system.
Plus, consider the reasons WHY you need commercial water softener repair in the first place:
- Is the system older and reaching the end of its life?
- Are parts constantly breaking?
- Is the system no longer reliable?
- Is it made by a no-name manufacturer?
If your system has needed multiple repairs over time, then it’s almost certainly time for a full replacement.
Use this calculator to get matched with today’s leading commercial systems or browse these systems if you’re curious to see prices.
Still going the repair route? Here are your options.
Where to go for commercial water softener repair
1) Check with the manufacturer
9 times of out 10, you should check first with the manufacturer when you need commercial water softener repair. There are a few reasons for this:
- The manufacturer will typically be able to point you to authorized contractors who specialize in the system you have.
- If your system has a manufacturer’s warranty, then the only way to ensure your repairs are covered is to communicate with the manufacturer or an authorized contractor.
2) Reach out to the dealer / retailer
If you bought your water softener online or from a dealer, then they may be able to help you as well. Depending on how your system was purchased and installed, the seller may be able to provide parts, confirm any active warranties, send a repair person or point you in the right direction.
Also, if you prefer to do the repair yourself, then the dealer may also be able to provide guidance.
3) Call a plumber / contractor
Plumbing contractors are typically well-versed in commercial water softener repair. If you were unable to reach the manufacturer directly or you needed help ASAP for an emergency, then you should consider calling a plumber.
However, again, it’s important to choose the right person:
- Confirm with the plumber that they have experience with commercial water softeners.
- Ask if they have serviced your specific system model.
- Shop around for quotes and estimates, because pricing can vary significantly between contractors.
Considering replacement?
Make sure to get the right system and size for your business. Use this calculator to see which systems are right for your needs.